In case, customer want to cancel the order, before the order has been shipped, customer needs to pay flat 5% order cancellation charge. will refund the amount after charging the order cancellation fees to the customer. Generally, the refund is initiated with 2 Business days. The time taken for the amount to get credited to customer’s original payment method, depends on payment gateway, and varies from 1-14 days.
In a case where the order has been shipped and customer would like to cancel the order, than as the order would have left our premises, we cannot cancel the order. But, the customer should not accept the order, and ask the courier to return back to sender, without opening the parcel. The refund will be initiated within 2 business days after the parcel has been received back at our office.
In such scenarios, the customer would have to pay 5% order cancellation charge, and the forward shipping charge, and return shipping charge. We will initiate the refund to customer, the balance after charging the customer for order cancellation fees, forward shipping charge, and return shipping charge. If the customer has opened the parcel, than the returned items will be verified, and the refund will be initiated after verification within 3 business days.
Once we confirm that the defect is a manufacturing problem the defective unused and unopened merchandise will be replaced within 3 days of receipt. All returns must include a copy of the original packing list that came with your shipment. Shipping back charges will be handled by the customer.
Refund & Cancellation
In case any client is not completely satisfied with our products we can provide a refund. If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.
For Cancellations please contact the us via contact us link.
Requests received later than 10 business days after order is will be treated as cancellation of order.